The best way to get testimonials
Get them while they’re hot. That’s the best way to get a good testimonial. If you have excellent service you’ll get positive feedback. Your clients will tell you on the phone or in an email how great they think you are. That’s the best time to get a testimonial from them.
When your customers share positive comments with you tell them you appreciate their feedback. Then say that you’re trying to collect testimonials to let new clients now about the level of service they can expect from you. Ask if they would they be willing to write a brief paragraph or two that you could post on your website or use in advertising.
If your client or customer likes to write this will be an easy task for them to do. Some people don’t like to write or are just too busy. If that’s the case, ask them if you could use the great feedback they just gave you to write up a testimonial. Tell them you’ll email it to them so they can verify the content before you use it.
Make these suggestions a regular habit and you will have loads of quality testimonials!
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November 25th, 2008 at 9:42 am
Okay, okay! I’ll get the requests out to my clients! I’m convinced. Thanks for the nudge, Jen.
December 1st, 2008 at 11:14 pm
[...] previous blogs I’ve talked about the best way to get a good testimonial – while they’re hot. If you provide excellent service you’ll get positive feedback and [...]